FurryTail Product Support

Find setup guidance, cleaning and care information, compatibility checks and next steps for FurryTail products.

Setup and Installation

Start with the instructions supplied with your product. For the Automatic Litter Box Pro, choose a stable location, review the device instructions and allow your cat time to get used to the new setup. For a wall-mounted scratcher, check the installation guidance for the specific model and wall surface before use.

Cleaning and Maintenance

Use the product's care instructions for cleaning and replacement intervals. Our litter box hygiene guide explains daily checks and full cleaning. Keep a suitable supply of litter waste bags for the Automatic Litter Box Pro and follow its instructions when replacing them.

Compatibility and Replacement Parts

Identify the exact product model and compare the part name, connector and specifications before ordering. The Automatic Litter Box Pro replacement adaptor is a model-specific item. Browse accessories and replacement parts or contact us if you are unsure which part fits.

Product Questions

Review our frequently asked questions for common product and ordering topics. For automatic litter box suitability, read the automatic litter box safety guide alongside the product manual.

Shipping, Returns and Contact

Check the current shipping policy and refund policy for order terms. If you need help with setup, compatibility or an order, use the contact page and include the product name, order number when relevant, and a concise description of the issue.